Privacy Policy (model)

Regulation (EU) 2016/679 on the protection of personal data establishes a new approach for the control and processing of personal data. We have reviewed and adapted our privacy policy to the new requirements and we want to offer more information and transparency in relation to the processing of personal data.

Fontanería Fernández Luna SL with CIF B03924727 is responsible for the treatment of the personal data of its users and clients, as well as the data that may be collected through the website.

Fontanería Fernández Luna SL informs users of the website about its policy regarding the treatment and protection of personal data of users and clients that may be collected by browsing or contracting services through its website.

Purpose of data processing.
Your personal data is collected for the purpose of providing and maintaining the contractually agreed services as well as being able to inform you about new products and services.

The treatment of the data that you provide us through the forms established on the web or by email and telephone will be governed by this same privacy policy.

The operations, procedures and technical procedures that are carried out in an automated or non-automated way and that enable the collection, storage, modification, transfer and other actions on personal data, are considered to be the processing of personal data.
Fontanería Fernández Luna SL will proceed to treat personal data in a lawful, loyal, transparent, adequate, pertinent, limited, exact and updated manner.

Data collected for the provision of a service
The personal data that you provide us for the provision of a service will be the minimum required to be able to draw up the contract as well as to be able to offer you the services that you contract and to comply with legal obligations.
The data will be kept for the legally established periods.

Data collected for the request for information through the web form.
The personal data collected through the information request web form is intended to send commercial information about our products and services.
The treatment of the data in this case is legitimized by the express consent that you give us when accepting the sending of the information provided through the form.

Exercise of rights
In accordance with the rights conferred by Regulation (EU) 2016/679 on the protection of personal data, you may exercise the rights of access, rectification, limitation of treatment, deletion, portability and opposition to the processing of your data by directing your request to the indicated postal address or email mail@fernandezluna.com

To exercise your rights, you must identify yourself by presenting your ID.

Recipients
Fontanería Fernández Luna SL informs users that their personal data will not be communicated to third parties, with the exception that said data communication is covered by a legal obligation or when the provision of a service implies the need for a contractual relationship with a treatment manager. In the latter case, the recipients of your data may be group companies, equity solvency companies (in the case of non-payments, communicated through the procedures and guarantees established by current regulations, as well as certain persons in charge of the treatment necessary for the correct provision of services)

Fontanería Fernández Luna SL maintains strict criteria for the selection of treatment managers and is contractually committed to each one to comply with and enforce the obligations established in terms of data protection

Variation of data
As long as they do not tell us otherwise, we will understand that the data has not been modified and that you agree to notify us of any variation.

For any claim, you can write to email@fernandezluna.com. You can also contact the Spanish Data Protection Agency www.agdp.es.